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Major Recruitment are currently recruiting for experienced Outbound Market Research Interviewers to work for one of the UKs largest independent research and analytics companies.

Hours of Work Monday - Friday 09:00am - 5:00pm

Rate of pay £11.44ph with bonus potential.

THIS IS AN IMMEDIATE START FOR TUESDAY 24TH SEPTEMBER

The purpose of the role is to contact businesses to conduct a telephone interview there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.

This is a high-volume outbound calling role!

Please note you will be working from home, so you will need to have your own windows laptop or desktop computer with 4GB Ram and a 4 thread CPU 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD).

You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won't be able to pass the initial IT test if you don't have the correct equipment/software.

Main Duties

Contact businesses to Conduct telephone interviews in accordance with quality standards
High volume of outbound calls
Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
Supply project related feedback and observations to team manager
Dealing with any problems/complaints that arise
Working towards daily and weekly targets
Building a strong rapport with the person you are speaking to.
In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.Candidate Requirements

Excellent communications skills
The ability to build rapport quickly and engage with a respondent
Literate and numerate
Computer literate
Excellent timekeeping and attendance
Resilient self-motivated and target driven
Strong work ethic
Extremely organisedINDLS