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Central is currently recruiting for a Team Leader, to work in the Wandsworth area. The service is an 8 bed shared house providing accommodation to individuals addressing their drug/alcohol use. The service provides high support to people rough sleeping or at risk of rough sleeping to help reduce harm and develop the necessary life skills to move-on and live independently.

The successful candidate will be required to work 35 hours per week, working across Monday - Friday, 9AM - 5PM. Some flexibility is required to work outside these hours on occasion. Temporary cover is required for approximately 3 months. The pay rate for this role is £17.86 per hour, with £2.78 holiday pay, totalling £20.64 per hour.

In this position, you will be responsible for the following:

* Manage 6 Housing Support Workers, Concierge, Relief Staff & Volunteers; providing effective line management, supervision, training and development opportunities, overseeing staff recruitment and rota management

* Work with the Service Manager to facilitate effective team communication and the smooth running of the service and team

* Liaise with all Borough based partners to maintain and strengthen partnership working for the service, provide service updates, training and monitor referral pathways for those accessing treatment

* Enable all Housing Support Workers to effectively manage their caseloads; through proactive engagement, caseload monitoring, auditing and managing caseload capacity using key working and care coordination approaches ensuring that workers liaise with the treatment service to develop joint support plans

* Identify and support staff members with any safeguarding issues with Service Users

* Incident reporting and investigations of low level and Serious Incidents (including death reports)

* Assist the Service Manager with housing management issues such as rent collecting and reporting, housing benefit claims, reporting of maintenance issues, licence and AST agreements

* Contribute to Contract Monitoring Meetings and provide information and data on service provision as required

* Ensure clients are advised and adhere to the conditions of their tenancy agreement and house rules, taking action when breaches, disputes or complaints arise

* Maximise rental income through proactive void management, lettings & rent collection

* Attend, participate and update partners, staff and Manager of local and organisational meetings, e.g. housing provider forum, landlord forum, etc

* Work closely with the boroughs substance use treatment providers as per joint working protocol

To apply for this role, you must have;

* Experience managing teams within Housing/Health and Social Care

* Experience working within substance misuse services and/or supported housing services

* Experience providing 1:1 supervisions, appraisals and support for staffing team

* Understanding of the need for, and the ability to deliver quality services

* Thorough understanding of relevant legislations and experience of translating into practice

* Enhanced understanding of Safeguarding and how this translates into practice in housing and substance misuse services

* Ability to critically reflect and evaluate interventions and service delivery, identifying areas for development

* Ability to communicate confidently and effectively with a range of stakeholders and professionals including commissioners

* High standard of administrative, analytical, recording and reporting skills

* High case management skills and the ability to model good practice

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £50)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position