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Shift time:08.00 - 16.30
Our client is looking for a POD Clerk to join their dedicated operations team. They are seeking a motivated and detail-oriented individual.
As a POD Clerk (Proof of Delivery Clerk), you will play a crucial role in ensuring the accurate processing and documentation of deliveries. Your attention to detail and organisational skills will help maintain their high standards of service.
Key Responsibilities:
* Processing POD paperwork
* Accurate processing of POD in system
* Dealing with client queries and requests for information
* Drive continuous improvement
* Create KPI reports for all aspects of customer services relating to each individual customer
* Identify key trends and opportunities to improve all service levels in line with Contract SLA’s
* Contract reporting and escalation to senior management to promote service excellence.
* Perform general administrative duties as required.
Experience
* Customer Service background.
* Administration background
* Experience of Logistics or Supply Chain (desirable)
* Relevant operations experience (desirable)
Knowledge & Skills
* Microsoft work packages, word, excel. Outlook etc
* Analytical experience
* Good understanding of supply chain operations
* Good planning and organisational skills
* High attention to detail
* Excellent presentation skills
Interpersonal & Communication Skills
* Ability to establish productive customer relationships
* Excellent written and communication skills.
* Able to communicate at all levels
Benefits:
Free Parking
Canteen / Breakroom
Weekly Pay
Holiday Pay
If you are interested in this role, please contact us at Global Employment Bureau