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A service organisation based in Emersons Green is currently recruiting a Customer Service Administrator to join their team.

Working for a well-established, family-run organisation, this is an excellent opportunity for anyone looking to further their career within this field.

Duties will include:

* Schedule appointments, ensuring efficient allocation of resources

* Prepare, administer and service contracts

* Handle incoming inquiries from customers and deal with queries and provide updates

* Maintain accurate record of contracts

* Monitor contract performance, ensuring all obligations are met

* Prepare and process invoices

* Log jobs accurately on CRM

The successful candidate will have worked in an office environment previously and be comfortable communicating with people both over the phone and face to face