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JOB TITLE: SENIOR GAS SERVICE ENGINEER (Mobile role covering Birmingham, Coventry & surrounding areas)
PLACE OF EMPLOYMENT: Mobile Worker
You are required to travel to and work at various locations within Birmingham, Coventry & surrounding area as the Company shall reasonably require for the proper performance of your duties
SALARY: £48,000 - £50,000
HOURS: Monday - Friday 8:00am to 5:00pm (40 hours per week)
RESPONSIBLE TO: Directors
RECRUITMENT: This post is subject to a satisfactory DBS and reference checks
Summary of Duties:
Service and maintenance of gas appliances and boiler fault finding experience within both commercial and domestic properties.
Supervise staff, troubleshooting issues. Accept challenges, provide technical support, resolving issues and communicate solutions to engineers, office and customers.
Main Duties:
Resolve any issues raised by the on-call engineers.
Lead projects/teams - providing technical support for onsite engineers and office staff.
Carry out site inspections, post work inspections, engineers meetings, toolbox talks, tool audits, van audits, staff inductions.
Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost effective manner.
Using knowledge and boiler fault finding experience to provide high levels first time fix and customer care.
To carry out the day to day responsive maintenance, service and repairs as instructed
To carry out servicing and safety checks on all heating systems and identify any necessary works required to ensure that the heating systems are in good order and comply to current gas/oil safety regulations
Attend to boiler/system breakdowns, inspect and identify all works required in order that the heating systems functioning correctly
To make immediate decisions as regards the repair requirements should the original job order not reflect the actual works required and to inform the relevant director
To inform the tenant (with reason) when it is not possible to complete a repair within the first visit and make mutually agreed arrangements to return to complete and inform the relevant director
To ensure that all items of tenant's furnishings are protected at all times.
Direct helpers engaged in assembly or installation of heating systems or components.
Liaise with management and or client to ensure all works are completed.
Ensure that all works and repairs are completed safely and in accordance with current codes and practices.
Abide by all client rules and regulations whilst on site (copy available upon request)
Ensure when purchasing materials, a 'best value and cost effective approach' is sought
To make sure that all training required to carry out the role is maintained and kept up to date.
To accurately complete all relevant documentation associated with the duties and ensure the prompt return to the office of all relevant information in relation to the daily tasks.
Where a Company vehicle is provided, ensure that it is used in accordance with the Company's current policies and procedures
Ensure that all company property, i.e. motor vehicle, uniform, tools etc… are operated safely, kept clean and in good order and tested when required to maintain the safe working of all heating systems
Actively take a proactive approach in finding and quoting additional works, should it be required.
Adhere to the Company policies and procedures, handbook and Health & Safety.
PERSON SPECIFICATION:
Essential:
* Extensive experience as a lead engineer.
* Recognised gas apprenticeship and Commercial gas certificates ACS - CCN1, CEN1, HTR1, WAT1, CKR1, CPA1
* Gas experience within the commercial sector e.g. Analysing, fault finding, service, repair and maintenance on gas/heating installations and appliances.
* Working knowledge of test equipment including an electrical multi-meter
* Flexible approach:
due to travel aspect, this is a mobile position that will involve travelling to
multiple sites across the West & East Midlands as well as some wider travel as required.
due to customer demands, the ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.
* Be part of the emergency call out team on a rota basis
* To promote a positive and professional attitude to all customers and staff.
* Self- motivated and able to work under own initiative as well as within a team.
* Willing to undertake further training/development within the post as required.
* The ability to communicate effectively with tenants and other members of the public.
* Full UK Driving Licence
* Basic IT Skills
* Must have had or willing to have all Covid vaccinations