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Overview

We are seeking talented Business Analysts, ideally with experience in Digital Transformation projects to join our growing practice at Expleo.

The role has two components:

Client Focused - delivering consultancy and analytical services to clients to co-create value
Expleo - supporting the BA practice and working within others as part of a multidisciplinary delivery team

Responsibilities

For a client engagement:

Research a client's business model, strategy, and capabilities, understand their problems and their vision, goals and strategy
Undertake stakeholder analysis, communication and engagement through all stages of change
Run workshops using proven techniques for creating detailed business, functional and non-functional requirements
Independently manage business analysis work for a client change, using empathy to work with client stakeholders and partners to develop insight and trust
Investigate options, provide recommendations and roadmaps, create business cases, and other analysis documents required for the change project
Ensure the solution/s is compatible with the client's business, infrastructure, systems, data and security architectures, and its regulatory and commercial constraints
Ensure the solution is focused on customer value where the customer journey is impacted
Identify opportunities for innovation, efficiency gain, and improvements to customer value and satisfaction, and employee ways of working, bring these to your stakeholder's attention, and incorporate these into your work
Elicit requirements from stakeholders to create requirement repositories, Users Story maps, and prioritised backlogs
Process modelling and process improvement with an emphasis on efficiency and automation where possible
Support the development and QA (test) teams with clear, signed-off requirements or user stories, and sufficiently detailed and decomposed acceptance criteria for all relevant scenarios,
Provide the development and QA (test) teams supporting matrices and documentation for logical data models and data mapping with particular care for integrations, business rules, threshold criteria, UI/UX diagrams, state transition diagrams, non-functional constraints, etc
Identify the impacts of a change on business teams, customers, and other change initiatives
Help the business prepare for implementing a change by creating some or all of the following: a business readiness plan, business processes, customer journeys, training requirements, user guides or run-books, a service design, metrics and OKRs (objectives and key results), communications plans, and any relevant system-support Service Desk services
Support UAT, run model office sessions where appropriate, and support hypercare where used
Comply with Client project governance and reporting needs
Manage client expectations to ensure that you can deliver for the project team and the business
Be able to work with and understand data, data flow and data mapping

For Expleo:

Network and work as part of multi-disciplinary teams, including Operations, Sales and Client Success Partners
Identify opportunities for business development with the client
Comply with Expleo Delivery governance related to sharing client knowledge and relationship management, reporting, raising issues, as well as capturing learning and case studies for clients
Share your knowledge and experience with other team members
Support team success and motivate others to keep morale and performance high

Qualifications

BCS Business Analysis International Diploma (or equivalent)
A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience

Essential skills

Eliciting and managing requirements
Process modelling
High level data modelling
Agile and waterfall SDLC frameworks, roles, responsibilities and ceremonies
Problem analysis and operational excellence
Strong stakeholder management skills
Demonstrable experience of delivering change using technology and soft skills
Advanced MS Excel ability and working knowledge of MS PowerPoint, MS Visio (or similar process modelling tool) and MS Word
Self-management, the ability to plan and organise your work to align with the client's plan or milestone dates, by setting quantified goals and working to defined standards

Experience

Commercial and regulatory awareness
Consulting experience an advantage

What do I need before I apply

The expectation is that you will be able to work on client site in Buckinghamshire 1-2 days per week or as the programme requires.
Fluency in English is required to effectively communicate with clients.

Benefits

Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
Competitive company benefits
Always working as one team, our people are not afraid to think big and challenge the status quo
As a Disability Confident Committed Employer we have committed to:
Ensure our recruitment process is inclusive and accessible
Communicating and promoting vacancies
Offering an interview to disabled people who meet the minimum criteria for the job
Anticipating and providing reasonable adjustments as required
Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive