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Sales Support Account Manager – Leamington Spa

Salary: £30,000 | Onsite Role

Are you passionate about customer service and supporting a dynamic sales team? We are looking for a proactive Sales Support Account Manager to join a growing and innovative business in the heart of Leamington Spa, specialising in high-quality packaging solutions.

Key Responsibilities:

Customer Service: Be the internal point of contact for customer queries and orders via phone and email.

Sales Team Support: Provide comprehensive support to the Sales Director, including managing pricing, order history, and more while they are on the road.

Artwork Management: Oversee the internal and external artwork process, liaising with customers and suppliers.

Logistics Coordination: Book logistics and coordinate with the warehouse for timely deliveries.

Order Processing: Handle purchase and sales invoices, generate purchase orders using SAP, and send out sales order acknowledgements daily.

Supplier Liaison: Work closely with suppliers to track orders, ensure on-time delivery, and maintain pricing and product specs.

Sample Management: Manage production samples, prepare, and send samples as required.

Complaint Management: Assist with admin related to customer complaints.

If you are detail-oriented, thrive in a fast-paced environment, and have experience with SAP, we want to hear from you!

SAP experience is advantageous for this role.

Apply today to join a company where innovation and customer satisfaction are at the forefront of everything they do.

DMA recruit and source candidates into Service Led Organisations across the Industrial and Commercial space in UK & Europe working with senior, middle management and entry level professionals . If you are looking for a career in Sales, Marketing, Operations, Commercial, Supply Chain, Logistics, H&S , Financial ,Engineering, Technical DMA have a portfolio of clients covering numerous sectors : Infrastructure & Construction , Manufacturing , Environmental & Recycling, Business Services, Engineering and Logistics . Please view our website (url removed)