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Customer Care Maintenance Technician

A reputable house builder seeks to appoint a Customer Care Maintenance Technician to join their Customer Care team working on new build housing developments in the North West region.

About the Customer Care Maintenance Technician role:

Working closely with the Construction team you will be responsible for arranging visits to new build homes to carry out defects. You will carry out a high standard of multi trades / maintenance works. This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling throughout the warranty period.

Customer Care Maintenance Technician role:

Carrying out repairs to domestic properties within warranty, as directed by Customer Service Team
General maintenance including but not exhausted of the following: joinery repairs, decorating, tiling, flooring repairs, minor brickwork repairs, mastic seals
Other repairs as deemed necessary
Work alongside Customer Service Team to receive job instructions and diary management of repairs booked
Provide updates of completed jobs, follow-up work required
Work with office staff and field based staff to ensure service provision is maintained
Plan workload including impending repairs, ensuring all materials required are obtained in advance
Provide all materials delivery notes & receipts to the Customer Service Manager on a regular basis
Provide mileage log to the Customer Service Manager on a weekly basis

Skills and experience required for the Customer Care Maintenance Technician role:

The ideal candidate will have a successful track record of working in a customer related environment within a house building/construction industry. You should have a good knowledge of housebuilding and NHBC standards.

Qualified tradesman
Experience of all trades
Experience of working in occupied homes
Ability to work using own initiative.
Clean driving licence preferred
Experience of working in new build homes
Self driven highly motivated and a can-do attitude

What's on offer

£30,000 - £34,500 (DOE)
Company van + fuel card
Company pension scheme
28 days leave + bank holidays

To apply for the Customer Care Maintenance Technician role, please contact Deena at Fawkes & Reece or apply via the link