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End Date

Monday 06 January 2025

Salary Range

£80,206 - £94,360

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

Lead Integrator

Salary & Benefits: £80,200 - £94,300 per annum, plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays.
Bristol, Birmingham or Manchester Office – Hybrid working, which consists of two days per week in the office and three days working from home. In addition, work from home all five days of the week between the months of July and September each year.

Flexibility Works - We’re extremely flexible employers, offering a range of options to suit your lifestyle including flexible hours, flex-summer holidays, flex-bank holidays, great parental support and a real focus on finding work-life balance! We trust our colleagues to work in a manner that suits their circumstances and personal commitments.

About us

We’re the Chief Data & Analytics Office (CDAO) within Lloyds Banking Group! The mission of Group Chief Data and Analytics Office is to promote, embed and commercialise Data and Analytics practice and culture across Lloyds Banking Group. The Data Resilience team is a new chapter within the Chief Data and Analytics Office. It has the responsibility to define and embed new Strategies, Operating Models and Control Frameworks to protect the Banks critical data services that our customers, colleagues and the market rely upon.

Background

The aim of the Data Resilience team is to protect our customers, colleagues & markets by ensuring we comply with the spirit of the regulatory requirements for operational resilience established by the Bank of England, FCA and PRA.

The Data Resilience team has 3 main objectives:

Mobilise and maintain a Data Pillar: identify & define critical data assets supporting critical business processes. Finding innovative and pioneering solutions to deliver Data Pillar in ServiceNow – perhaps first in the industry.

Assess level of resilience around those assets. 

Key part of the assignment is to define/design/test and implement tooling requirements around this.

The Data Resilience team are managing the E2E delivery of Data Resilience & Data Pillar Set-up, from requirements gathering, definition, user stories, ServiceNow platform, agree solutions, testing, implementation to go live.

Want to hear more?

The Data Resilience Team are improving and developing the Bank’s Operational resilience capability around our Important Business Services in line with published FCA and PRA regulation. In the Data workstream we are developing our ServiceNow and Tooling capability to stand-up a newly formed Data Pillar alongside our existing Technology, People, Property and Supply Chain Pillars; this will enable the Bank to understand, map its critical data assets and assess data resilience across our businesses. The Data Resilience Team is focused on what is required to make data resilient, how the data flows, where is stored, and how do we make the processes surrounding it resilient.
The purpose of the Lead Integrator is to coordinate dependencies between the Data Resilience Team, Platforms and other stakeholders external to the platform such as other platforms, Group Executive Functions and 3rd parties; this may include coordinating complex and high-risk implementations. The Lead Integrator sits in the Data Resilience Team but should see themselves as the conduit for the rest of the stakeholder community within and outside CDAO. The ideal person is more than just a programme manager or co-ordinator, they are the face and intermediary and would be managing stakeholders at all levels.
We are a dynamic team that deal with all kinds of stakeholder requests, and you will be expected to roll up your sleeves and cut across different roles as required to get tasks completed. The Data Resilience Team has a team of very hands-on individuals, ready and willing to help each other out, and we are proud to have a flat hierarchy where we can reach out to any one at any time.

Your key accountabilities will include:

Establishing pivotal integration points across Data Resilience/Labs/Platforms and effectively communicating these integration points to relevant stakeholders.

Developing the sequence for integration related tasks in collaboration with CADO/Labs/Platforms.

Cataloguing and managing dependencies between Data Resilience/Platform and other teams.

Working with stakeholders outside Data Resilience/Labs/Platforms to ensure interlock to enable the tasks to deliver at pace.

Identifying blockers to delivery and where possible mitigating / resolving/ escalating to product owner(s) / platform leadership where required.

Managing suppliers (3rdParty), providing oversight and managing underperformance.

Managing complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery.

Coordinating the integration process and / or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leading on the SI process, coordinating parties to get the change over the line.

Providing expertise (not content) for governance activity owned by the Product Owner, e.g. PRIA, for change across multiple programmes.

About you
This is a highly visible role, and it is essential that you have demonstrable experience with the following:

Strong experience as a lead integrator or integration manager. If you’ve performed the above accountabilities in a programme or project manager capacity, then we encourage you to apply too.

Strong financial services and/or banking background, and experience working with Tier 1 institutions. 

We’d be interested in hearing from you if you are from a Big-4 consulting firm where you’ve worked with Tier 1 banking/financial services clients in the past, and in an integration / programme management capacity.  You’ll be able to comfortably discuss client projects during interview and the extent to which you performed the above accountabilities. Likewise, if you are from a Fintech background, then you must demonstrate the extent to which you performed the above accountabilities.

Strong experience deploying and using agile methodology and tools to manage actions, tasks, dependencies and deliverables.

Strong experience tracking managing and escalating risks, issues, actions etc.

Strong reporting and governance experience and able to communicate status updates to key stakeholders and resolve high priority issues affecting delivery.

Strong presentation skills, and experience compiling and preparing easy to follow and visually appealing PowerPoint slides. 

Strong experience managing and facing off to stakeholders across all levels, including the c-level executives in the bank.

Strong ability to work at pace and managing competing requirements and priorities.

Strong leadership skills and able to manage and develop junior members of the team where required. 

Basic understanding of FCA/PRA/DORA regulations in so far as it concerns both operational resilience and data resilience.

Basic knowledge of ServiceNow and an ability to help shape the solution, support teams with requirement definition and work with ServiceNow dev teams to deliver outcomes.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference