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Sales Administrator

Tewkesbury

£26k-£27k

Our client, a well established production and distribution company, are looking for an excellent Sales Administrator to join their Customer Service & Sales Team at their busy Tewkesbury Head Office. Handling a large number of incoming calls and emails from existing customers, you will take sales orders and input these into the computer system for processing, liaise with the drivers and warehouse teams and communicate delivery updates to the customers

The Role:

The ideal candidate will be confident using a range of IT solutions and will demonstrate excellent Excel, Word & Outlook skills. You will be numerate, proactive, and have a great attention to detail.

A confident and friendly telephone manner is essential, and you will be heavily involved in the upcoming transition between sales systems, so the ability to quickly pickup new programmes and workflows will be key

Key duties will include:

Processing sales orders received via emails, faxes and phone calls

Checking that all orders have been correctly input onto the computer system

Liaising with customers and depot staff regarding orders and delivery issues

Knowledge of a similar retail/distribution business would be advantageous.

Sales Administrator Key Skills

Experience of delivering excellent customer service, ensuring queries are handled in a timely manner

An understanding of the importance of exceeding expectations, and a desire to deliver excellence in all service areas

An exceptional telephone manner

Strong organisational skills with the ability to prioritise and work to deadlines

Professional and clear communications skills, both verbal and written

Sales Administrator Working Hours:

Full time, 40 hours per week over five days from Monday to Saturday.

Approx working hours: 0830–1700 (Saturday 0800 - approx. 1400)

When a Saturday is worked, a day off in the week is given. Bank Holidays are worked on a rota basis

† The above is an example only – a degree of flexibility is required

Company Benefits:

Our client also offer benefits including:

Competitive salary with scope to train and advance

22 days of holiday plus Bank Holidays

Additional day of holiday after 3 years’ service

Group personal pension scheme via Aviva

Health and wellbeing benefit with Simply Health

Cycle to work scheme

Refer a friend – receive up to £500 per referral

Discounted products, including doorstep delivery

Regular social calendar of events

We operate from several prime locations and are likely to have an office near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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