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We are looking for a Representations Officers for a temp to perm position in Southwark area to start in immediately.

Rate: £19.11 per hour

Hours: 35 hours per week (9am-5pm)

Contract: Office based but some hybrid working is available as well

Successful candidate will be dealing with PCN appeals and complaints.

The main purpose of the role:

* To investigate and respond to all parking related correspondence, including formal and informal representations and appeals received as a result of enforcement of PCN issued to motorists

* To ensure other parking enquiries are dealt with, in line with the statutory process and timescales

* To attend external Adjudication Hearings and give evidence and prepare proofs of evidence as required preparing and determining a plan for any complex cases highlighted in accordance with the legislation.

* To ensure that all incoming parking permit applications and parking control suspension applications are dealt with (including requests for further information) in line with the set time limits given by the appeals and representations managers.

* Other duties as required

Experience / Requirements:

* 6 months (or more) experience in dealing with Formal Representations and/or informal appeal made against the PCN (issued within London).

* Full understanding of TMA 2004 & RTA 1991 i

* Ability to work in a fast-paced environment

* Excellent customer service skills

* Attention to detail

The closing date for this position is 15/01/2025, with the expectation of a candidate starting immediately prior pre-employment checks.

If you are interested and would like to apply for the role, please send your CV and contact details to Magdalena Uzarowska in response to this ad. CV’s will be shortlisted as received with successful candidate’s being contacted.

Disclaimer: By submitting your CV and details to this ad, you are agreeing for One World Alliance Recruitment Group Ltd (Public Sector Recruitment) to contact you and forward your details onto the end client (via a neutral vendor) to determine your appropriateness for the position. By applying for the position, you agree to be represented by One World Alliance Recruitment Group Ltd if successful