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Job Title – Client Relationship Manager

Location – Ashby-de-la-Zouch LE65 9EJ

Salary – £27,000 – 30,000

Duration – Full Time

Sector – Enforcement

Are you an organised, resourceful professional passionate about building strong client relationships? We are looking for someone who thrives in a client-focused environment to drive sales and maximize revenue by promoting and selling our products and services to potential and existing clients.  Interested?

We are District Enforcement, working in close partnership with many local authorities and are an award-winning provider in tackling anti-social behaviour across Britain’s parks and open spaces. As we continue to grow, we are looking for a Client Relationship Manager to work across our customer base dealing with the enquiries that come into the business… could this be you?

What we need you to bring to the team:

•    Experience in Key Account Management, Sales or Customer Service to deliver revenue targets and identify further opportunities for revenue growth.

•    The ability to make decisions on client management, dealing with some queries directly and passing others over to the correct department.

•    Exceptional communication skills, with the ability to build and maintain strong relationships with our clients, acting as a primary point of contact for customer queries.

•    Experience in handling day to day customer issues and queries.

•    Familiarity with CRM systems and client management platforms.

•    A great attitude where nothing is too much trouble and our customers come first.

In return we will offer:

•    37.5 hours a week, Monday – Friday 9 am – 5 pm

•    A great salary and benefits package including extra leave, casual dress code, company pension, on-site parking etc.

• Ongoing professional development to enable you to do a great job.

What’s next?

If you are ready to join us, then click apply and complete the short application process (3-4 mins).  

Telephone Interviews to be held ASAP, with face-to-face interviews being held the following week.

One last thing:

We believe in the power of diversity and strongly encourage applicants from all parts of society to apply.

You may have a background of the following Client Relationship Manager, client account manager,  key account manager, customer success manager, client engagement, client services executive, account relationship manager, account relationship executive, Client support manager, sales executive, sales administrator, etc.

For more information, please call Emerald Starfish on (phone number removed).  Emerald Starfish are working exclusively with this client on a retained basis.

NO AGENCIES PLEASE