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We're looking for a Facilities Assistant to join our fantastic team based in Belfast City Centre. If you have a keen eye for detail and a desire to make a difference in the lives of others, we want to hear from you!

Hours: 40 hours per week Monday-Friday (Flexible between 7am-7:30pm)

Duties and Responsibilities

Below is a list of the typical duties that will be required of Facilities Assistants- Help Desk. Procedures, checklists, and task lists will be formulated within the team to provide coverage in all areas of FM delivery. Other duties may be added upon direction of the Help Desk Supervisor/Contract Manager to deliver the changing services required by our client.

FM Helpdesk
Switchboard/Telephone

Hospitality Bookings
Porterage

Reprographics/Stationery

Post/ Couriers

Essential Criteria

Intermediate MS office skills (IT)
Previous experience in a customer facing role in a highly professional environment
Excellent written and verbal communication
Strong organisation and time management skills
Ability to work effectively and supportively as a member of a team
Ability to step into other roles as needed to backup and assist other teams
Ability to work independently on assigned tasks as well as accept direction on given assignments
Ability to act on own initiative, dealing with any unexpected problems that arise
Willingness to take personal responsibility for standard of work conducted
Willingness to maintain confidentiality on all matters
Always present a professional appearance within your team

Desirable Criteria

Have worked in grade A office environment or familiar setting in a facilities role
Advanced MS office skills (IT)
A sound knowledge of operating IT systems and PC skills
Previous experience in helpdesk, switchboard, and reprographic duties
Previous security experience - opening and closing of buildings

Every assignment at Serco comes with the following benefits to you:

Long term ongoing assignments, with permanent opportunities

Up to 33 days paid holiday a year

Weekly Pay

Exclusive access to Adecco Associate Benefits including retail and leisure discounts, and Mental Health support

If this sounds like the job you are looking for, click apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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