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North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Key Duties & Responsibilities

* Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.

* Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages.

* Provide high levels of customer services.

* Develop an understanding of site plans, to allow installs to take part based on site survey documentation.

* Complete documentation in line with company standards.

* Work within strict H&S guidelines.

* Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency.

* Valid CSCS/ECS Card

* DBS clearance (for working in public sector environments)

* IPAF/ PASMA/ Asbestos Awareness certification

* Recent/current electrical qualifications

* Full UK driving licence.

Experience:

* Must be able to work independently, and as part of a team under the guidance of the senior engineer.

* Flexible and self-motivated taking pride in your work.

* Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone.

* Previous employment within a BAFE/ SSAIB/ NSI accredited company an advantage.

Skills:

* Good communication, interpersonal and organisational skills

* A broad entry level skillset in the industry

* Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365.

* Excellent team player and relationship builder

* Project oriented but can interchange on service-related tasks when required.

Key Accountabilities

* Ensure assigned work is effectively delivered, completed on time, and to the required quality standards.

* Ensure all works are recorded using business systems and each job is signed off by the client.

* Ensure site Health and Safety compliance and escalate any immediate issues to line management.

* Provide high levels of customer service and ensure the company is always represented professionally.

Company Values

At North we embrace the following values:

Know Your Craft: We strive for excellence in our work, continuously learning and adapting to stay at the forefront of our industry.

Know Your Colleagues: We value collaboration, diversity, and mutual respect, fostering a workplace where everyone's contributions are recognized and celebrated.

Know Your Customers: We are dedicated to understanding and exceeding our customers' expectations, delivering products/services that make a positive impact on their lives.

Know How to Connect: Building meaningful connections is at the core of our success. We value open communication, teamwork, and relationships that go beyond the s