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Personnel Selection are pleased to be working with this fantastic employer, based in Andover. Our clients success is dependent upon the collective energy, contributions, passion and team working of all colleagues supporting each other in a nurturing environment whilst maintaining a work-life balance.

My client has a strong focus on corporate social responsibility and offers a recycling scheme, electric charge posints for company vehicles, donations to charity via fundraising and are proud sponsors of UEFA Womens Football.

This is a full time and permanent role, working a 35 hour week and offers the following benefits:

25 days leave + bank holidays. This increases with loyalty.
Flexible start times between 8am - 9am and flexible finish between 4pm and 5pm. 2pm finish every other Friday.
Hybrid working arrangement - 2 days per week can be worked remotely. Monday's are office days.
Company pension
Life assurance
Customer Care aims to resolve all issues query at the first point of contact wherever possible taking ownership of the query or complaint. Customer Care is committed to providing a positive and professional service, meeting and exceeding the needs of our customers and members with courtesy, respect, equity and diversity.

It is essential that you have at least two years’ experience in the following:

Working in a customer care environment (preferably in the retail sector) dealing with customers, suppliers, internal departments and/or members.
Excellent communication skills both written and oral.
Demonstrate experience of data gathering to resolve issues and complaints, working from first point of contact to resolution.
If you are an excellent comunicator, with strong knowledge of MS Office and perhaps exposure to SAP, then please do send your CV with immediate effect!

We are ready to recruit now