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Vehicle Damage Assessor

Salary - £34,000 to £38,000 + Loyalty bonus

Mon-Fri, 9am to 5pm

Birmingham

Are you an experienced vehicle damage assessor looking for a new opportunity?

MPJ Recruitment are currently on the lookout for more passionate vehicle damage assessors to join a thriving team.

Our client specialises in delivering the highest standard of service resulting in the thousands of people we work with receiving the compensation they deserve. You would be joining our business at an exciting time! We may be young, but our client is thriving as we evolve and grow within the realm of motor engineering.

Vehicle Damage Assessor responsibilities:

* Engage in negotiating settlements for motor vehicles, directly liaising with our customers

* Work within agreed timeframes and business parameters, tailored to meet the needs of the company

* Be in communication with repairers, business partners, and suppliers to ensure the smooth processing of claims and to achieve optimal engineering outcomes on the first attempt

* Conduct audits to assess repairer performance, providing recommendations on repair quality, costs, and customer service

* Ensure that all work is carried out within agreed KPIs and SLAs and in accordance with our company values.

What an ideal candidate looks like:

* Member of either IAEA / IMI / IRTE / ATA / VDA

* 2 years of Motor Claims knowledge including a basic understanding of insurance principles

* Good working knowledge of computerised damage estimating systems, including Audatex

* Accuracy and attention to detail

* Positive and self-confident approach when dealing with our customers.

* PC literate with good administrative skills

* Ability to take on increased ownership and responsibility when necessary

Vehicle Damage Assessor benefits:

* Hybrid working available

* Dress down Fridays

* Ongoing funded industry training

* Opportunity for Career Progression for the right candidate

* Regular team building activities and social events

* Access to Employee Assistance Programme

* Annual pay review

* Employee of the Month

If this opportunity is something of interest to yourself, please apply with an up to date CV and we'll will reach out to you ASAP