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Customer Service Advisor
Permanent
£25,(Apply online only) to £26,500 + Bonus
South Milton Keynes
Full Time Office Based
Must drive due to location

My highly successful client is looking for a Customer Service Advisor who has a passion for providing outstanding customer service. You will be the first point of contact for incoming customer enquiries into the business. You will be supporting businesses from their order enquiries to order processing through to being a great problem solver aiming to resolve queries as efficiently and effectively as possible. As a Customer Service Advisor, you will nurture and develop relationships with your customers which enables the business to maintain and grow its portfolio of smaller customers. Plesae note due to the location, you must be a driver.

Customer Service Advisor Responsibilities:

Provide efficient and effective customer service via telephone and email
To maintain correct customer information on in house systems
Communicate effectively with internal departments to resolve customer queries
Provide sales advice and support on new and replacement orders
Work in partnership with delivery partners to help resolve shipping errors
Provide friendly, professional and timely advice and service to all customers, to enable the maintenance and growth of the smaller customer accounts.
The Customer Service Team pride themselves on always communicating professionally and honestly with customers.

Customer Service Advisor Key attributes

Able to work in a time pressure environment
Able to stay calm when dealing with challenging situations
Ability to deal with complaints efficiently helping resolve the query whilst offering the best service possible to our customers.
Professional, flexible in approach and confident
Team player
Proficient oral and written communication skills clear communicator.
If you feel you have what it takes to be a Customer Service Advisor, please apply today because we d love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)