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Rewards and Benefits on Offer

* Excellent company culture

* Training and career progression opportunities

* Monday to Friday working hours

* Permanent role

* Working within a fast-growing company

Our New Client Opportunity

Our client is a successful and established business based in Billingham. They are looking for an Internal Account Executive to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below.

The job you will be Doing

* Building going relationships with trade customers to encourage business growth, using telephone-based prospecting, educating and selling

* Carry out prospect calls to non-spending prospects

* Account management calls to branches according to call cycles

* Work to company and personal KPI’s

* Work with line manager to give input on annual strategic plan

* Prepare proposals and or quotations for accounts you are responsible for

* Work with our marketing team to ensure leads are developed

* Send product information as required

* Ensure incoming enquiries are dealt with in a timely manner

* Assist in monitoring trade accounts spend in conjunction with sales target tracking

* Assist with driving technology improvement to make department more efficient including CRM etc

* Ensure all customer contact details are correct in ERP system

* Provide data and reports for line manager as required in a timely manner

* Assist with telephone answering as required

* Account management of accounts you look after including dealing with queries / issues

About You

* Previous customer service experience

* Marketing and sales training would be an advantage

* Previous experience of using NetSuite is an advantage

* Strong team player

* Excellent telephone manner and communication skills

* Able to build strong customer relationships

* Be comfortable with outbound calling and prospecting

* Work in alignment with company values

* Adaptable to change in a growing and developing business