Sales Executive

Southend, Essex
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Sales Executive

We are proud to be working with a leading insurance provider who are looking to grow their Sales team.

As an experienced Sales Executive you will conduct professional inbound and outbound communication with clients, offering new and renewable products. All  data is warm and will either be an expiring customer or a customer that has opted in to being contacted. 

Key responsibilities:

Proactively renew existing policies in line with their renewal dates.

Responsible for making high volumes of outbound calls. 

Increase customer loyalty 

Find creative solutions to problems  

Answer telephone calls from potential customers who have been solicited through advertisements 

Understand compliance and consequences  

Providing excellent and friendly customer service 

Maintain the relevant diary systems to ensure and manage customer contact times 

Record names, addresses, purchases, and reactions of prospects contacted 

Adjust sales scripts to better target the needs and interests of customers 

Telephone, email or write letters to respond to correspondence from customers or to follow up initial sales contacts 

Provide additional support and day to day account management to allocated customers 

Ensure product explanation is accurate and full

Inform customers of full closing statements 

Liaise with other departments to resolve customer queries and assist with retention of business 

Other reasonable duties as required.

Regulatory Conduct Requirements 

In addition to the responsibilities outlined, this role is subject to the following Conduct Rules which are applied to individuals in firms authorised by the Financial Conduct Authority.  

Skills & Competencies:

Comfortable conversing with happy, unaware and disgruntled customers.

Ability to self-manage/motivate.

Attention to detail.

Receive feedback in a positive manner and demonstrate positive attitude at all times.

Ability to multi-task, work under time and completion deadlines.

Personal attributes:

As a confident self-starter, you will have the ability to build effective relationships, positively influencing colleagues and clients to become a ‘trusted advisor’ and valued team member.

With drive and determination to achieve goals, you will have a demonstrable track record of sales target overachievement in B2C sales. 

Knowledge & Experience:

Experience in a FCA regulated environment is preferred but not essential 

Sales experience is not essential and in fact the only real must is hard work and professionalism as full training will be provided 

Good understanding of voice/soft skill 

Excellent Word and Excel skills 

The Package

Basic salary £25,000 plus commission (realistic £35,000 OTE, uncapped).

You would be working Monday to Fridays only (no weekends or bank holidays), 35 hours per week on a rotating shift pattern of 9am to 5pm one week and 11am to 7pm (12pm – 8pm on Tuesday) the next.

If this sounds like you, then we would love to hear from you please call (phone number removed) or email your CV to  or

Job Info
CV-Library logo
Job Title:
Sales Executive
Company:
CV-Library
Location:
Southend, Essex
Salary:
£25000 Per annum
Posted:
Nov 15th 2024
Closes:
Dec 16th 2024
Sector:
Sales
Contract:
Permanent
Hours:
Full Time
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