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Role: Case Manager

Location: Wigan, Greater Manchester (Office Based)

Salary: £26,000 - £32,000 + Bonus

About our client:

Established in 2001, our client works with both private clients and the public sector

to locate missing Next of Kin and beneficiaries to an estate. They are now one of the country’s largest genealogists/heir hunter firms and due to substantial organic growth, are looking to recruit a Case Manager.

Day to day tasks:

* Using various databases available to research family trees and locate next of kin

* Liaising with family members

* Updating solicitors and public sector contacts

* General admin tasks such as requesting updates on cases and adding notes to systems.

* Computerising family trees

* Ordering and sometimes collecting certificates from GRO or local registrar

* Preparing reports for both internal and external parties.

The ideal candidate will have/be:

* Degree educated with a minimum of 2-3 years post graduate work experience within a professional office environment.

* Ultra-organised and possess strong communication skills including a good telephone manner.

* An excellent grasp of English language and neat, clear handwriting.

* Geographical knowledge of towns, cities and counties in the UK.

* Basic knowledge of Microsoft systems

* Able to manage large workloads working to tight deadlines.

* An exemplary sickness & punctuality record

* A proven team player.

* Able to work as part of a team and also independently.

* Proactive in problem solving but know when to ask for help, not being afraid to ask for advice in a busy office environment.

This is an excellent opportunity and salary is dependent upon experience. Apply now for more details