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Our Client is a fast-growing and highly regarded provider of supported living services, delivering high-quality, person-centered support to adults with learning disabilities, autism, complex needs, and mental health challenges. With referrals from 13 local authorities and services across Bedford, they are now seeking a compassionate and experienced Care Supervisor/Service Manager to lead a small cluster of supported living services.

Role: Care Supervisor/Service Manager - Supported Living

Location: Bedfordshire and Hertfordshire
Hours: Full-time, 40 hours per week
Starting Salary: £30,000 per annum

The Role

Manage the safe and effective day-to-day operations of care and support for 5-7 individuals.
Lead, supervise, and develop a team of Support Workers to deliver exceptional person-centered care.
Work directly with service users, providing frontline support and guidance.
Maintain and update care plans, risk assessments, and compliance documentation.
Represent the organization at professional meetings and liaise with external agencies.
Participate in a shared on-call rota to ensure service continuity.

Essential Criteria

3+ years of experience providing care for individuals with learning disabilities, autism, mental health needs, and complex behaviors.
2+ years of supervisory experience in a similar role.
QCF Level 5 in Health & Social Care (or willingness to work towards it).
A valid driving license (required).

Benefits

Fully paid induction and ongoing coaching.
Pension scheme and paid DBS checks.
Free training, including the Care Certificate and NVQs
Staff recognition awards and opportunities for overtime.
Flexible shifts, including 8-hour and 12-hour options.
Personal protective equipment provided.

Preferred Qualifications

NVQ Level 4 or 5 in Health & Social Care