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TECHNICAL SALES ADVISOR

LOCATION: Swindon

SALARY: £23,000 + Bonus

JOB TYPE: Permanent Monday to Friday 8.30am to 5pm

Role Purpose

The Technical Sales Advisor is responsible for generating quotations and drawings from customer enquiries. You will be self-motivated, organised with the ability to adapt to change and prioritise to suit ever changing demands in a relaxed, and professional office environment.

Job Duties

* Handling customer enquiries via email and telephone in a timely and professional manner.

* Open quotation management including project reviews and quote chasing to ensure we maximise all business opportunities.

* Accountable for logging all enquiries, quotes and orders on to the CRM in house database.

* Responsible from producing and pricing quotations on a range of products using ab in-house drawing package referencing from DWG and supplied customer drawings and enquiries.

* Maintaining good relationships with customers.

* Providing technical support to our customer base within an acceptable timeframe.

* Assisting customers with general information updates regarding their orders or enquiries.

* Using a range of office software, including email, spreadsheets and databases.

* Handling personal data in accordance with the organisations data protection policy.

* Taking on other responsibilities or tasks whenever reasonably instructed or required.

Experience Required

* Good organisational and time management skills

* Proficiency with Microsoft Outlook, Microsoft Office and Microsoft Excel

* Attention to detail

* Flexibility and adaptability to changing workloads

* A problem-solving approach to work

* AutoCAD experience would be a bonus

* Full training will be given on all our software and procedures

* Excellent interpersonal, oral and written communication skills

* Good team player with flexible and helpful attitude

* A positive individual with a ‘Can do’ results driven approach and attitude

* Demonstrates trust, openness and respects in dealing with people

* Good teamworking skills and the confidence to lead and motivate a team