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Sales Advisor – Head Office

Location: Leicestershire

Working Hours: Monday to Friday, 09:00 - 17:00

Salary: £22,000 - £25,000 per year

Simon Acres Recruitment, on behalf of our client, is excited to present an opportunity for a Sales Advisor to join a growing and dynamic team at their head office based in Leicestershire. Our client is a leading retailer and importer of luxury natural stone and porcelain flooring, with a strong focus on delivering exceptional customer service.

The Role

As a Sales Advisor, you will play a pivotal role in guiding customers through their purchasing journey, from initial inquiry to after sales support. This is a fast-paced role that requires a highly organised individual who thrives in a customer-focused and sales driven environment. You will be the key point of contact for customers via phone, email, and in-person, providing expert advice on products and services.

Key Responsibilities

• Provide exceptional customer service throughout the sales process

• Manage incoming sales calls and offer technical and design advice

• Create quotations, process payments, arrange deliveries, and provide after sales support

• Maintain up-to-date client information in the CRM system

• Coordinate sample dispatches and assist the Sales Manager as needed

• Offer advice on product suitability, sizing, and pricing while showcasing a flair for interiors

Skills & Experience

• Previous experience in a sales environment

• Experience in luxury goods or interiors (desirable)

• Highly organised with the ability to prioritise and multitask

• Self-motivated with excellent communication skills

• Experience using a CRM system

• Proficient with Microsoft Office

• Full, clean UK driving licence

What We Offer

• Competitive salary with bonus structure

• Friendly, welcoming team environment

• Additional leave for years of service

• Sick pay after probation

• Employee discount and assistance programs

• Company events and opportunities for professional growth

• Optional pension scheme and the ability to purchase additional annual leave

Experience:

• Sales: 1 year (preferred)

Work Location: In person

Benefits:

• Free parking

• Company events

If you're an enthusiastic and customer-focused individual with a passion for luxury interiors, we’d love to hear from you!

Simon Acres Recruitment are acting as the employment agency for this position