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Inbound Sales Advisor

Swindon

Permanent

Monday – Thursday – 8.30am – 5.30pm

Friday – 8.30 – 5.00pm

Salary is dependent on experience

We are currently recruiting for a Sales Coordinator to join our client based in Swindon.

The successful candidate will become part of a busy Internal Sales team responsible for the following:

* Processing all incoming sales orders from stockists and feeders

* Being first point of contact for sales support enquiries received into the business by telephone and email. Providing an outstanding customer experience in all interactions

* Managing the return and credit of products in line with our returns policy

* Resolving invoice queries and disputes

* Maximising opportunities to upsell

* Effective relationship management with the external sales team

* Building relationships with all merchants and installers within a designated sales area

Essential:

* Excellent attention to detail

* Excellent literacy and maths

* Enthusiastic and motivated individual

* Able to work as part of a team as well as under your own initiative

* Computer literate – Excel and Word experience are essential, Sage is preferable

* Good problem solver

* Ability to grasp a good level of technical detail

* Excellent telephone etiquette and a natural flair for delivering an excellent customer experience

* Must have a minimum of 1 years telesales experience – business to business

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment