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Our client, a large financial services organisation is seeking a team of Customer Service Representatives to join their collaborative telephony based Pension Administration Team to support their client with telephony based customer support services.

Office Hours: On a rotational basis covering the hours of 08:30 - 17:30 Monday to Friday. 37.5 hrs a week.

Location: Central Liverpool

Office working: Fully onsite

Start date: 6th January

Contract duration: 9 weeks

Responsibilities include:

Being the first point of contact for callers, discussing everything from joining the pension scheme to retirement and beyond.

Full training will be provided, so you'll be able to handle every call confidently and provide exceptional customer service.

The role is not sales-related but you will have realistic key performance indicators to meet.

About you:

You will be comfortable being on the phone.
You will have great customer service and communication skills and good attention to detail.
Excellent attendance and time-keeping is required for this role.
Previous call centre experience would be ideal.Apply today:

If you would like an opportunity to join a highly engaged and dynamic organisation, which is passionate about delivering excellent customer service, we would love to hear from you