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Customer Service - Hybrid Working

Ellesmere Port / Hybrid
£25,000 basic salary
Monday to Friday 8:30am to 5:00pm (3pm Early Finish on Friday)
Permanent, Full Time, 35 hours per weekPlease note this is an office based position with the option to work from home 2 days per work.

Due to continued company growth we are recruiting several Customer Service Agents to join a market leading company in Ellesmere Port. The position is to join an already established team and work closely with current clients to gather information on their upcoming projects and work.

The position is office based and comes with a basic salary of £25,000 plus monthly bonus. Hours of work are Monday to Friday 8:30am to 5:00pm (early finish every Friday at 3pm!). There is also free onsite parking.

The main duties of this Customer Service role are;

Build rapport with clients to further develop relationship and gather additional information
Update the systems after every call with the information gathered
Effective time management - diary and call schedule
Liaise with the wider team to share information and findings
Deal with call backs/inbound enquiries
Keep up to date with latest industry news, developments and regulationsBenefits;

Potential long-term career opportunities within the wider business
34 days annual leave (25 working, birthdays off, eight bank holidays) increasing to 39 days with service
Hybrid working - 2 days at home / 3 days in the office
Life assurance and private pension
Full industry training which is ongoing for continued professional development
Apply for this role now or email your cv directly to

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