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Claims Handler- Content and Gadget                             
We are currently recruiting for people with Call handling  experience to work in the Newcastle under Lyme office. MUST HAVE CLAIMS EXPERIENCE DEALING WITH CONENT AND GADGET

Where: Newcastle under Lyme office, ST5 (Hybrid)
When: Monday - Friday, 7.5 hours per day, with a 1-hour lunch, 37.5 hours per week
Salary: £22,500pa- £25,000pa DOE

What you will be doing:

Owning a caseload of insurance claims across a multi-client team
Managing all aspects of the claim from start to finish
Being available to field calls from customers, clients and suppliers
Being responsible for the pivotal part of the customer journey in regard to their insurance claim
Engaging with clients, customers, and suppliers via on omni channel approach which includes email, phone, and our bespoke messaging serviceWhat we need from you:

Previous customer service experience
Previous insurance industry experience (household)- desirable but not essential
Good IT skills with the ability to use multiple systems (Microsoft, bespoke packages)
Good communication skills
 Good organization skillsInterested?
 
Call Maggie on (phone number removed) or email (url removed) for more information