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Leicestershire Fire and Rescue Service have an opportunity available for a Service Information Team Administrator to join our team on a part-time, permanent basis, and in return you will receive a competitive salary of £23893 - £24702 per annum.

About the Service Information Team Administrator role:

Leicestershire Fire and Rescue Service (LFRS) is seeking a motivated individual to join our team as a Service Information Team Administrator.

The Service Information Team is part of our Information Governance Department. We play a vital role in keeping our communities safe by providing professional administration services in support of: multiple departments across Leicestershire Fire and Rescue Service, and managing the Reception at Service Headquarters in Birstall. We are looking to recruit a permanent, part-time Administrator to join our small Team of 4 Administrators and 2 Receptionists.

Responsibilities as our Service Information Team Administrator:

You will be responsible for various administration tasks including, processing Information Requests, allocating Home Safety Checks, recording Complaints and supplying Fire reports. You will produce ID Cards, Parking Permits and issue Driver Fobs for our colleagues throughout the Service and receive incoming mail and deliveries.  Where required you will also provide a note taking service for corporate meetings, support to other departments when necessary and cover Reception to ensure continuous service during office hours.

Skills and experience required as our Service Information Team Administrator:

We are looking for someone with at least 6 months experience in an office based administrative role. You will be team focused and have excellent customer service skills, be a confident communicator who is able to engage with colleagues and members of the public to deliver advice in a clear concise way.  You will be confident in processing sensitive and confidential information, have a good understanding of Data Protection requirements and how they apply in the workplace.   You will have the ability to develop and maintain knowledge and understanding of systems and processes in a frequently changing environment, being confident using various types of software and prioritising tasks to manage your own workload and accommodate Team deadlines..

Benefits you'll receive as our Service Information Team Administrator:

Competitive salary

Generous leave entitlement plus public holidays

Full support for ongoing professional development

On-site gym facilities

Free onsite parking

Access to an emergency services “Blue Light” discount card

Use of our in-house occupational health unit, which includes fitness support

Access to the Service’s 24/7 Employee Assistance Programme

Hybrid working may be considered for this role.

You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire.

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include:

Employers Network for Equality and Inclusion

Department of Works and Pension’s Disability Confident scheme

British Sign Language Charter

Asians in the Fire Service Association

Closing date:  23:59 25 September 2024

Interview and test date: w/c Monday 7th October 2024

If you feel you have the skills and experience to become our Service Information Team Administrator then please click “apply” now – We’d love to hear from you!

Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship