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Daytime Healthcare are working with a national homecare organization, who are seeking a Registered care manager for their Bootle branch.
Job Description:
* Working closely with the Director to coordinate the development of a high quality private domiciliary care service for older people in the local area.
* manage two services.
* Act as the Registered Manager managing the regulated activity for the office.
* Networking in the local community to raise awareness of the service
* Promoting the highest standards of care and service
* Recruiting and training Care Professionals
* Converting new client enquiries and coordinating staffing rotas
* Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
* Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
* Ensuring successful operation of quality control systems and performing quality assurance visits for clients
* Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
* Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
* Promoting a positive culture in line with the Home Instead ethos and values.
Qualifications
* Excellent communication skills
* Commercial business acumen
* A clean driving license
* Must be acceptable as a Registered Manager to CQC satisfaction
* The ability to develop and maintain the quality control system
* A strong knowledge of the requirements of the Care Standards regulations
* The ability to create and maintain administrative systems
* The ability to recruit, select and effectively supervise a dispersed workforce
* The ability to establish and maintain effective working relationships
Benefits
* Annual Bonus based upon performance
* 28 days paid holiday (incl. bank holidays)
* Self-development budget
* Free on-site parking
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