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Graduate/Trainee Imaging Field Service Engineer

Salary: £27,000-£30,000

Location: HCA London between sites

Position Overview:

This trainee role is designed to provide foundational training and experience in servicing and maintaining diagnostic imaging equipment, with a primary focus on X-ray and Ultrasound systems across multiple vendors. The position is based in Hertfordshire and includes on-site field visits throughout the UK, as well as telephone support, to ensure effective repairs and preventative maintenance.

Key Responsibilities:

Assist in troubleshooting and repairing X-ray and Ultrasound equipment, learning to maximise uptime.
Provide on-site and remote support under the guidance of experienced engineers.
Develop skills in customer service by maintaining clear communication and building professional relationships.
Complete essential service documentation and assist in managing stock.
Support other engineering teams as needed and follow health and safety regulations.

Key Accountabilities:

Learn to diagnose and resolve equipment issues promptly to support repair time and uptime targets.
Participate in scheduled maintenance and preventive care of imaging systems.
Record accurate maintenance and service information for internal use.
Stay updated through training on emerging technologies in medical imaging.

Qualifications & Skills:

Essential: HNC/D in Engineering or equivalent.
Desirable: Strong interest in diagnostic imaging, customer service skills, and basic computer skills (Microsoft Office proficiency).
Desirable: Basic mechanical workshop skills and an interest in developing innovative solutions.
Experience: No experience is required, full training provided (preferably biomedical or imaging background)

Performance Indicators:

Demonstrates an ability to learn and operate effectively in hospital environments and team settings.
Completion of scheduled training and certifications.
Accurate and timely documentation of maintenance activities.

Additional Requirements:

Full, clean UK driving license.
Willingness to travel across the UK and occasionally internationally for training.
Enhanced DBS Disclosure (required for all applicants).
This role offers hands-on training, mentorship from experienced engineers, and the opportunity to grow within the medical imaging field. The ideal candidate will be enthusiastic about healthcare technology, adaptable, and eager to build a career in diagnostic imaging engineering