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Temporary Customer Service Assistant - £11.44 p/h Birmingham, B4

Weekly pay, PAYE - Immediate Start

We are currently seeking a temporary customer service assistant to serve as the initial point of contact for residents at this luxury student accommodation. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.

Duties will include:

Responding to day-to-day enquiries from residence face to face and over the phone
Managing busy situations and conflicting priorities with ease
Handling difficult customers and creating a positive outcome
Organising parcels and mail
Answering and redirecting phone calls
Providing fantastic customer service
Key Requirements:

Prior experience in customer service is essential
Experience in administrative and reception duties is preferred
Proficiency in IT
Customer-focused with experience in a service-oriented environment
Excellent organisational and communication skills, with the ability to multi-task
Working hours WILL include weekends, and are as follows:

Thursday: 10:00 – 18:00
Friday: 10:00 – 18:00
Saturday: 9:00 – 17:00
Sunday: 9:00 – 17:00
Monday: 10:00 – 18:00
This is a temporary role that starts immediately. Apply now for immediate consideration!

(RitzRecEmpBus)