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NW Recruitment are looking to recruit a Account Manager for their client in Burnley
· Manage existing and potential customer enquiries received via phone or email.
· Management of customer requirements including:
· Enquiry handling and logging
· Development of formal quotation.
· Liaise internally and with customer to ensure delivery on time.
· Liaise with the NPD team, sourcing and purchasing departments.
· Forecasting of opportunities on a monthly / quarterly basis including the accurate determination of when the sale will land and the associated likelihood of success.
· Input data onto SAGE system
· Maintain and develop relationships with existing customers at all management levels.
· Liaise with buyer and account handlers to manage stock levels.
· Complete all enquiries in-line with company processes.
· Handle incoming phone calls.
· Provide holiday/sickness cover for order processing.
· Any other reasonable tasks required by the company.
Required Skills, Experience and Requirements
· Enthusiastic and proactive nature.
· Excellent communication skills with customers and suppliers, both verbal and written.
· Highly process driven with excellent file management skills.
· Clear, articulate and effective communicator.
· Effective Time Management.
· UK travel to visit existing and potential customers with the possibility of overnight stays may be required