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Job Description
Job Title Operations Manager
Location: Huddersfield
Industry: Our Client provides a comprehensive range of containment solutions that operate under negative pressure HEPA filtered air to protect the operator from exposure to potent materials.
Reports To Operations Director
Responsible For Production Manager,
Senior Buyer, QHSE Officer

Provide full control and take responsibility of all activities within the entire manufacturing process, from the purchasing of materials, production and quality. Management of all capital equipment projects from engineering group handover to customer delivery/acceptance. Supporting business to achieve performance targets and customer delivery expectations.

As a member of the Senior Management Team, you will be expected to report performance or your departments as well as contribute to the identification, formulation, and execution of strategic objectives for the Business.

Take full responsibility of working to our Vision, Mission and Core Values and ensuring your team members buy in.

The Operations Manager has daily contact and his/her direct reports (Production Manager, Senior
Buyer & the QHSE Officer), as well as the Exec Team (CEO, Operations Director & Finance Director)
Regular communication with HR and other technical departments is also expected.

Operations
• Plan, organise and direct the Manufacturing Process of the Business
• Support the Production Manager with their regular/weekly Production meetings ensuring project plans are on target or instigate recovery plans if schedule slippage is identified.
• Overall responsibility for the Fabrication, Technical Assembly and Site Services Departments ensuring work is planned in and completed within budget and project requirements.
• Overall responsibility for Logistics planning and execution, ensuring product delivery to customer’s site within timeframe and budget.
• Management of Materials Control to ensure internal supply chain deliverables are on time, every time.
• Provide pre order Labour forecasts for the Production Team for non-standard sales enquiries ensuring Labour budgets are relevant and achievable from a timeline and a budget perspective.

• Carry out on-going reviews of the Production Team’s working methods ensuring most cost effective methods of production are utilised through Lean Manufacturing and Continuous improvements.
• Initiate plans and processes which minimise manufacturing costs through effective utilisation of manpower, equipment, and materials.
• Provide input into continual improvement of product designs to maximise cost savings.
• Establish, monitor and report on key metrics for product Fabrication, Technical Assembly and Site Services investigating and reporting where deviations occur.
• Ensure Direct Labour efficiencies for all areas of Production achieve <100%
• Ensure attainment of business objectives and production schedules while ensuring product standards that will exceed our customer’s expectations.
• Improve manpower utilisation within existing departments and processes.
• Overall management of QA to ensure the Business develops within a controlled and structured framework.
• Support Business R&D projects offering technical and commercial advice as well as resources to assist in specific developments when required.
• Overall responsibility of maintaining and improving housekeeping in all operational areas.
• Track the competence of your team members and provide leadership and development as required to achieve business and personal objectives.
• Work with HR to arrange and oversee training and development of employees to ensure Production targets are achieved.
• Overall management of Health and Safety throughout the site, working with the QHSE officer.
• Ensure all Company procedures relating to time, attendance, performance and conduct are followed and adhered to, and appropriate action taken as necessary and in conjunction with the HR department and company policies and procedures.
• Work alongside other areas of the business i.e. Aftersales in order to achieve overall business objectives.

Management and Supervision
• Overall responsibility for the effective operational running of the Production Team.
• Overall responsibility for the effective running of stores department.
• Lead, alongside HR, in all People Management issues such as recruitment, performance management and employee relations issues.
• Check and measure team performance against project deliverables, milestone dates and KPI’s.
• Provide valuable input into the Executive Team & HR for business development.
• Actively participate in Management Team meetings.
• Prepare reports, plans and financial information as required.
• Overall management and control departmental expenditure within agreed budgets.
• Carry out monthly 1:1’s with your direct reports
• Ensure full and thorough annual appraisals and objective setting for your direct reports and inline with business and departmental objectives.

General
• Share expertise and keep up to date with developments
• Maintain an effective working relationship with all teams within the business
• Contribute to the ongoing development of the business, its people and processes
• Participate in other duties as and when required
• Comply with all policies and procedures within the company
• Carry out all duties with regard to and ensuring equality, diversity and inclusion.

• Work with all employees within the company in the fulfilment of our, vision, mission and core values.
• Ensure that you remain compliant with health and safety regulations and accepted safe practice at all times. Report any health and safety issues or contraventions witnessed anywhere within the business using the correct channels.

Person Specification
Attributes Essential Desirable
Experience • People Management • Working with pharmaceutical containment equipment
Qualifications • Manufacturing qualification to degree level
• Minimum 2 years overall Operational management
experience • Lean manufacturing qualification
• Relevant engineering qualification
Skills and Abilities • Excellent interpersonal communication skills
• Organisational skills
• Ability to lead and motivate a team
• Negotiation skills
• The ability to address operational concerns and issues, monitoring overall customer satisfaction.
• High level of accuracy and attention to detail with an ability to respond to high- pressure situations
• Read and interpret contracted documentation
Knowledge • An understanding of QA, issues & rectification • An understanding of Health and Safety legislations
Additional Factors • Team Player
• Work flexibly in line with business needs