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Customer Service Administrator – Permanent - Telford

L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a permanent Customer Service / Sales Support Administrator. Based in Telford, this full time role is in a busy, small, but crucial area of the business.

The role is supporting manufacturing in handling a large volume of orders that come through, ensuring they are processed accurately and also providing more general admin support to the sales team and providing information for the customers.

Duties will include, but not be limited to:

* Receiving, collecting, checking and inputting of all daily received sales orders

* Prompt and positively deliverance of order acknowledgements with correct prices, part numbers and realistic delivery dates

* Maintain and update customer records / profiles on the internal CRM system

* Receiving and recording any relevant customer feedback

* Confirming stock availability

* Handling customer enquiries

* Creating and sending out invoices

* KPI reporting

To be considered for this excellent opportunity, you will have previous experience within a similar role within a manufacturing environment. You’ll be used to handling and processing orders, have a high level of attention to detail, be well organised, have an excellent telephone manner, be IT literate and have the ability to work unsupervised.

The site is commutable from Shrewsbury, Telford, Wolverhampton, Market Drayton, Newport, Perton and Shifnal.

Alternative job titles could include Administrator, Order Processor, Customer Service Administrator, Customer Service Advisor, Manufacturing Administrator, CRM Administrator, Customer Relations Co-ordinator, CRM Co-ordinator etc

L & C Consulting

Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.

With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction