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Facilities Coordinator

Location: East Central London
Job Type: Full-time (7am-4pm and 9am-6pm rotated weekly)
Salary: £28,000-£32,500We are seeking a proactive and dedicated Facilities Coordinator to join our team. This role involves providing comprehensive facilities management services to ensure efficient operations and a comfortable environment for staff and visitors. You will support the Regional Senior Facilities Coordinator in managing relationships with stakeholders, service providers, and in implementing service improvements.

Day-to-day of the role:

Assist in managing and coordinating a wide range of facilities services including cleaning, security, parking, and waste management.
Support the monitoring and auditing of service providers to ensure compliance with quality management systems.
Engage in regular facility inspections and coordinate necessary repairs and maintenance.
Manage office equipment, stationery supplies, and coordinate meeting room setups.
Ensure compliance with health and safety regulations and maintain emergency systems and procedures.
Collaborate with service providers to explore opportunities for service improvement and innovation.
Handle budgeting responsibilities alongside the Regional Senior Facilities Coordinator to ensure cost-effective operations.
Conduct spot checks and detailed audits to ensure that service level agreements (SLAs) are being met.
Supervise and audit the cleaning and maintenance services to ensure all areas meet the required standards.
Manage and monitor the performance of vending and catering services, ensuring all teapoints are stocked and maintained.
Oversee document management including mailroom operations and secure document shredding.

Required Skills & Qualifications:

Minimum of 2 years' experience in a facilities management role, preferably within a corporate environment.
Strong understanding of supplier and subcontractor management, including performance monitoring.
Proficient in using PC software such as Word, Excel, and Outlook.
Excellent communication skills, both verbal and written, and the ability to manage multiple tasks efficiently.
Proven customer service skills and the ability to work flexibly and respond to emergencies as needed.
Knowledge of health and safety standards and legislation relevant to facilities management.
Demonstrated ability to supervise, manage, and motivate contractors and suppliers.
Diplomatic and customer-focused approach with the ability to manage expectations and deliver against agreed targets.
Experience in budget management and cost control.
Ability to perform under pressure and handle emergency situations effectively.

Benefits:

Competitive salary package.
Opportunities for professional development and training.
Dynamic and supportive work environment.
Comprehensive health and wellness programs.
25 days + Bank Holidays (1 initial
Employee Assistance Program
4 x Annual Salary for Employee Life Assurance
4 x Team away days/meals per yearTo apply for the Facilities Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role