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Job Title: Junior Technical Account Executive
Salary: £35,000
Location: Hertfordshire
Reference: HB7030

Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Junior Technical Account Executive to join their business.

Responsibilities include but are not limited to:

* Work closely with the Technical Manager to manage customer relationships, ensuring their needs and quality expectations are met.
* Assist in monitoring and maintaining high quality standards across the business, ensuring each product meets customer and industry standards.
* Gather and analyse data on product quality, production, and customer feedback, delivering reports that drive continuous improvement.
* Quickly identify and address quality or technical issues, coordinating with internal teams to resolve and improve processes.
* Support the preparation for customer and third-party audits, assisting in compliance and quality assurance processes.
* Act as a liaison between customers and our production teams, providing updates and technical support when needed.
* Maintain accurate records of product specifications, compliance documents, and audit results.
* Proactively contribute ideas for improving quality, sustainability, and customer satisfaction within the supply chain.
* Work closely with cross-functional teams to ensure seamless communication and alignment on customer projects.
* Build expertise in the industry with on-the-job training and opportunities for growth within our technical and quality teams