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Job Title: Deputy Shift Leader – Engineering

Reports to: Engineering Services Manager

Main Purpose:

To carry out Planned Preventative Maintenance (PPM), Reactive Maintenance, and extra works/emergencies in accordance with contract requirements on Electrical Services. The role includes acting as an Authorised Person HV when necessary.

Scope:

To focus on expected team behaviours to achieve significant results and outcomes for the business, maintaining a leading-edge status within the industry, and building a strong reputation with customers. Ensure adherence to Health and Safety at all times. Be responsive, cooperative, and achieve required tasks. Be part of a cohesive team providing high-level service to the client.

Key Responsibilities:

Compliance

Perform PPM according to set schedules, ensuring engineering standards maximize operational effectiveness and reliability of plant and electrical systems.
Adhere to engineering standards in compliance with Health and Safety at Work Act (HASAWA) requirements.
Ensure onsite Quality Assurance procedures are followed and maintain accurate records/documentation for the electrical aspects of PPM and plant.
Respond promptly and effectively to all electrically related reactive maintenance issues and help desk requests.
Conduct technical surveys of services and systems, reporting findings to the Building Services Supervisor (BSS) and producing material cost lists for minor works.General

Coordinate initial actions for all client requests. Address customer inquiries and complaints, reporting actions taken to line management.
Undertake follow-up actions to resolve situation circumstances as authorised.
Participate actively in reviewing and implementing new techniques to enhance service to clients.
Diagnose electrical faults related to PPM or Reactive maintenance of the site.
Conduct minor installation work on services and systems.
Repair and maintain lighting and distribution systems.
Coordinate visiting specialist subcontractors for electrical aspects of PPM schedules and survey/accept new works by subcontractors.
Perform duties in accordance with company procedures and client requirements to fulfil contractual obligations.
Work with team members and other locations to establish contingency measures for full service availability during absences, providing cover at nearby sites as necessary.
Undertake any required training to fulfil duties.
Maintain test equipment and tools, ensuring they are fit for purpose at all times.
Comply with instructions from BSS / CSM and undertake other duties as reasonably requested within your competence and experience.Health, Safety & Environment

Follow Safe System of Work in all required areas.
Utilise the company's reporting system for accidents and near misses.
Oversee all maintenance contract activities, ensuring safety aspects comply with site procedures and requirements.
Assist in auditing systems, making yourself available for external audits.
Regularly review Risk Assessments and Method Statements for your activities.
Ensure all issued PPE is maintained in good order, reporting deficiencies to BSS.
Support the BSS / CSM in promoting a zero-accident culture.Personal Profile:

Skills - Essential

Experience in a similar banking environment with multi-site locations.
Knowledge of a wide range of building service systems and equipment.
Sound Electrical and Mechanical knowledge.
Familiarity with current Health and Safety legislation related to safe working practices.
City & Guilds Parts 1 and 2 (Electrical Installation 2360) or equivalent.
17th Edition Institute of Electrical Engineers (I.E.E) Registration or equivalent.
Electrical Apprenticeship in the building maintenance industry.
Experience with maintenance duties, including fault diagnosis and rectification.
Experience with Electrical aspects of general building PPM schedules.
Experience with electrical installation work, plus electrical testing and inspection.Skills - Desirable

City & Guilds Part 3 (Electrical Installation 2360) or equivalent.
Experience with permits to work (Authorised Person Electrical – High Voltage).
Experience with Building Management Systems.
Experience in business-critical environments.
PASMA/IPAF certified.
Effective communication skills, both oral and IT.
Experience with computer PPM management systems.
Experience with Uninterrupted Power Supply (UPS).
Supervisory experience for future development.
Proactive approach.Working Hours:

Operation hours will follow the allocated shift pattern. Shift cover and additional overtime may be required but will comply with the Working Time Directive