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Job Title: Social Media Account Director

Location: A mix of office-based (Ringwood, Hampshire) and WFH

Salary: Competitive Salary + Benefits

Job Type: Full Time, Permanent

We are a multi-award-winning PR, marketing, and social media full-service agency based in Hampshire. Located in Ringwood, we are relentless in delivering impactful results for our clients - developing and executing creative social media campaigns that drive enquiries, sales, and brand growth. We operate across diverse sectors, with specialisms in marine, franchise, retail, and care.

Role overview:

As the Social Media Account Director, you will take full ownership of social media strategies and execution for our clients, guiding the agency team in delivering high-impact campaigns. You will be a creative leader, proactively developing ideas, managing client relationships, and ensuring that our clients receive industry-leading service and results. Working closely with internal teams (including design and PR), you will lead social media projects, track performance, manage budgets, and drive business development.

Key duties:

Lead the development of comprehensive annual and monthly social media strategies to enhance brand image, boost engagement, and improve conversion rates for clients
Take a proactive approach to client account management
Serve as a primary point of contact for key clients, building and nurturing strong client relationships
Participate in client and new business presentations
Oversee the planning, design, execution, and monitoring of social media campaigns across multiple platforms
Work with the in-house creative team to curate and manage multimedia content
Build and develop audience profiles, setting up and managing social media advertising campaigns
Monitor social media channels for performance, providing detailed reports and actionable insightsAbout you:

Key requirements & skills:

Proven experience (5+ years) in a senior social media management role, ideally within an agency environment
Demonstrable experience leading and managing high-performing social media campaigns
Expertise in using major social media platforms (LinkedIn, Facebook, X, Instagram, TikTok) and related tools for audience development, content creation, and advertising
Strong copywriting skills, with the ability to craft engaging, on-brand content across various platforms
Strong organisational skills with the ability to manage multiple clients and projects simultaneously
Experience managing client budgets and optimising campaigns for ROI.Personal skills:

Confident, proactive, and creative leader
Excellent interpersonal skills
Strong attention to detail and problem-solving abilities.
Ability to thrive under pressure and manage tight deadlinesBenefits Include:

Competitive salary
Pension scheme
Generous holiday allowance
Opportunity to work with a diverse and exciting portfolio of global clients
Continuous professional development and learning opportunitiesNext Steps:

If you are a confident and creative social media leader ready to take on an exciting new role in our agency, please apply with your CV and covering letter.

Candidates with experience of; Senior Account Manager, B2B, Marketing Manager, Marketing, Social Media Manager, Social Media Director may also be considered for this role