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Job Title: Retail Shop Manager

Location: Derbyshire, UK

Up to £12 per hour

We are seeking an enthusiastic and experienced Retail Shop Manager to join our client’s store located in the heart of Derbyshire, Bakewell. The ideal candidate will have a passion for retail, excellent customer service skills, and experience managing a dynamic environment that includes both retail and café operations. As the manager, you will be responsible for ensuring smooth day-to-day operations, managing staff, and delivering an outstanding customer experience.

Key Responsibilities:

* Oversee the daily operations of the gift store, ensuring the store is well-stocked, clean, and visually appealing.

* Manage stock levels, order inventory, and ensure timely replenishment of products.

* Implement and oversee merchandising strategies to boost sales and enhance the customer shopping experience.

* Handle cash management, budgeting, and financial reporting

* Ensure the highest level of customer service in both the retail and café areas.

* Handle customer complaints and queries in a professional and efficient manner.

* Build strong relationships with regular customers and enhance customer loyalty.

* Ensure that the store and café comply with all health and safety regulations, including food hygiene standards.

* Conduct regular risk assessments and ensure that health and safety protocols are adhered to by all staff

Personal Profile

* Proven experience in retail management, ideally with some experience managing a café or food service environment.

* Strong leadership skills with experience in staff management and development.

* Excellent customer service and communication skills.

* Ability to multitask and handle a fast-paced environment.

* Knowledge of inventory management, budgeting, and financial reporting.

* Familiarity with health and safety regulations for both retail and food service.

To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of Kailam Hall

Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion