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Service Advisor
Basic £32k, OTE £44k
Watford
Permanent/Full Time
Working Hours: Monday to Friday (8am – 6pm) / 1 in 5 Saturdays (9am – 12pm)
Our client, a main dealer group in the Watford area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!
This key position has a major part to play in achieving dealership success by providing a professional service to all of our client’s aftersales customers. To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership, along with a very stable CV.
Duties & Responsibilities of a Service Advisor:
* Advising on technical queries or issues.
* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
* Booking vehicles into the department for work to be carried out.
* Informing customers of the progress of their vehicle.
* Cross selling customer repairs and parts.
* Finalising the invoice on completion of required work.
Your Background & Skill:
* Proven experience working in a busy and demanding dealership, as a Service Advisor.
* Technical skills and experience are essential.
* Well-presented and have excellent interpersonal and organisational skills.
* Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
* Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy