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Generate sales and foster continuous sales activity.

* Represent the company positively and build lasting customer relationships.

* Strive to meet or exceed customer expectations consistently.

1. Sales & Account Management:

* Retain and expand the customer base by establishing trusted relationships.

* Ensure timely and successful delivery aligned with customer needs.

* Prepare monthly reports detailing account status, including sales results, forecasts, and margins.

* Address high-priority requests or escalate issues when necessary.

* Handle incoming sales calls as directed.

* Process Sales Orders efficiently.

* Issue accurate product specifications to Purchasing and Warehouse teams to ensure correct procurement and dispatch.

* Collaborate with external sales staff to follow up on enquiries and quotations.

* Generate Sales Order acknowledgements and initiate upselling opportunities within the Staytite product range.

2. General Duties:

* Undertake any reasonable tasks as requested by Management.

* Provide cover and support for other sales areas when required.

* Step in for Sales Development Executive staff during their absence if required.

* Assist in the operation of internal administration systems.

Key Attributes:

* Proven experience as an Account Manager, Customer Support, or in a similar role.

* Solid proficiency with CRM software and IT packages.

* Excellent listening, negotiation, and presentation skills.

* Strong verbal and written communication abilities.

* Good analytical skills.

* Knowledge of Fixings and Fasteners is an advantage