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Operations Manager
At Menzies Distribution we have an opening for an experienced Operations Manager to come and join our team in Stockton-on-Tees. As a company, Menzies is continuously evolving, and we are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward. Menzies Distribution is a time-critical Logistics Business, Delivering Supply Chain Solutions across Newstrade, Retail, eCommerce and more.
The Details
Salary: £45,000 Per Annum
Location: Stockton-on-Tess, TS18 3SE
40hrs per week, Monday-Friday, (flexibility required for weekend cover if required)
Key Duties:
You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers daily.
Operations Manager Duties:
Accountable for the management and supervision of the dispatch operation.
Manage, support and develop the operational team
Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
Liaise, support and develop effective working relationships with internal and external customers
Ensure operational compliance including H&S
Assist the Depot and Regional Director in ensuring all operational performance standards are met
Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
Ensure and monitor effective use of driver and vehicle resources
Establish and develop working relationships with the customer
Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
Some UK travelling maybe required from time to time for training purposes.
Operations Manager Requirements:
Knowledge of Health & Safety, health, safe and legal responsibilities in the workplace
Able to manage, motivate and develop people
Budget management
Project management
KPI development and measurement
Ability to plan and organise effectively to meet deadlines
Ability to use and understand computerised systems including TMS and WMS systems, BI (Business Intelligence) and SAP
High level of accuracy and numeracy, keen eye for detail
Benefits:
31 Days Annual Leave (Plus, 2 Fixed)
Company Pension Scheme
Private Healthcare
Cycle to Work Scheme
Life Cover
Free On-Site Parking
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate