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Senior Travel Consultant required for this award-winning travel agency based in Lincolnshire. They are looking for an experienced travel consultant with excellent customer service skills to join their team. This role can be 4 or 5 days per week in the branch with a salary of up to £28,000 dependent on experience plus quarterly bonus and benefits.

Senior Travel Consultant responsibilities:

Build a holiday package by fully understanding the clients needs and providing the best service to personalise their experience

Follow up with clients for feedback 

Assist Branch Manager with tasks such as collating feedback, upholding health and safety in branch, dealing with complaints appropriately and effectively

Maintain and develop specialist knowledge in at least one of the following: cruising, USA/Canada, Australia/New Zealand, Caribbean, Skiing, air travel, safari, luxury long haul or short haul

Participate in training and motivating and supporting other members of the team

Strong selling skills including upselling extras such as airport parking, hotels, transfers etc..

Run end of day procedures, rolling out new processes and procedures

Senior Travel Consultant skills required:

Travel industry experience ideally in retail travel

Strong worldwide geographical knowledge

Ability to use a GDS, preferably Amadeus

Excellent selling and communication skills

Extensive first-hand travel experience

Additional information:

4 or 5 days per week across Monday-Saturday (approx 2 Saturdays per month with a day off in the week

Salary up to £28,000 plus quarterly bonus

Personal development and growth opportunities

Travel perks