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Reports to: Practice Manager & Head of Department

Role: Legal Secretary (Personal Assistant)

Location: Newcastle Upon Tyne.

Hybrid Work.

Salary: £22,000pa

• To provide daily support to solicitors in managing their files and clients

• To uphold exceptional standards of quality and client care Key Activities & Responsibilities:

• Word processing/typing and associated procedures (e.g. photocopying/scanning) on behalf of any of the firm’s fee earners

• Sorting incoming post on a daily basis, including allocation to the appropriate files for consideration by fee-earners.

• Telephone and personal contact with clients progressing matters where possible without giving legal advice

• Making and accurately diarising appointments including making room/Teams bookings.

• Filing (mostly electronically but also paper in certain circumstances) ensuring that files are up to date, labelled correctly, in chronological order and easily accessible at all times.

• Assistance and support to fee-earners in time recording and billing.

• Preparing documentation bundles and use of e-bundling software (where appropriate) including use of PDF docs Compliance

• To follow all policies and procedures contained within the Office Manual

• To act in accordance with the regulations of the Solicitors Regulation Authority, and all other relevant bodies

• To provide assistance to fee-earners in ensuring files meet relevant standards and comply with regulations Teamwork

• Work as a team player with all staff

• To assist and work appropriately and considerately with fee earners and support staff

• To attend and participate in any meetings of the department or the firm when required Competence & Development

• Maintain a good knowledge and understanding of office equipment and IT systems with a proactive approach to the introduction of new systems

• Maintain knowledge and skills in relevant practice area(s)