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Kick-start your career in administration with a hands-on, supportive apprenticeship at Millbank Holdings. We are looking for a motivated and reliable Office Administrator Apprentice to join our team, supporting day-to-day operations while learning valuable skills. This apprenticeship offers a unique opportunity to earn while you learn, working towards a recognised qualification in administration.

Role Overview
As an Office Administrator Apprentice, you will work closely with the business support teams, gaining first hand experience in various administrative tasks essential for smooth office operations. From reception duties to payroll assistance and resourcing, you’ll be immersed in the core functions that keep our office running effectively.

Key Responsibilities

Reception
Greeting Visitors
Be the first point of contact for guests, ensuring a welcoming reception area.
Phone and Email Management
Answer calls, manage enquiries, and direct messages to appropriate team members.Payroll Assistance
Payroll Preparation
Assist with payroll preparation by gathering timesheets and attendance records.
Data Entry
Input payroll data with precision and compliance, using payroll software.Resourcing Support
Candidate Sourcing
Use job boards and social media to find potential candidates.
CV Screening
Learn to review CVs and identify suitable candidates.
Candidate Outreach
Engage with candidates to discuss opportunities and gather initial information.Compliance Assistance
Documentation Management
Maintain organised records of policies and compliance documents.
Policy Adherence
Support compliance checks and audits across departments.HR Support
Onboarding Assistance
Help onboard new hires, prepare materials, and support orientation.
General Admin
Support the HR team with filing, data entry, and documentation.Data Entry and Record-Keeping
Data Management
Enter data accurately and ensure confidentiality.
File Organisation
Organise and retrieve records, both electronic and paper-based.
Record Updates
Keep client databases current and accurate.Customer Service and Communication
Client Communication
Assist with client and vendor inquiries in a professional manner.
Draft Correspondence
Prepare emails and letters, building communication skills.
Customer Support
Help answer customer questions and redirect as needed.Supporting Office Efficiency
Office Maintenance
Keep the office tidy and organised.
Document Preparation
Support with printing, scanning, and mailing documents.
Project Assistance
Participate in office initiatives that streamline operations.Learning and Development
Training Program
Attend training sessions and complete assignments as part of your apprenticeship.
Shadowing
Learn directly from experienced team members.
Feedback and Growth
Receive feedback from mentors and apply new skills to improve.Key Skills and Attributes Qualifications
GCSEs (or equivalent) in English and Maths.
Familiarity with basic computer software, especially Microsoft Office (Word, Excel, Outlook).Personal Attributes
Eager to Learn
Positive attitude and proactive approach to learning.
Dependable
Reliable attendance and punctuality.
Team Player
Willing to support and collaborate with the team.
Adaptable
Ready to take on new tasks and respond to changing office needs.Why Join Us?
At Millbank, we value growth, learning, and teamwork. This apprenticeship will give you a strong foundation in office administration, providing the skills and experience needed to launch your career.

Get in touch now 
Apply today and take the first step towards a bright future with us! Contact Joanna Leeson.

Millbank Holdings Ltd is an equal opportunities employer and respects diversity. We welcome applications from all suitably qualified persons who are eligible to live and work in the UK.
Millbank is proud to be a member of the ‘Disability Confident Scheme’. Millbank operates as an Employment Agency and Business