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Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 5 years and are looking for a driven and ambitious individuals to help keep up with the continuous new work from our clients.

Located at our office in Bolton, this senior role will comprise of:

2nd to 3rd Line Hardware, Software and Network Support

Server, Cloud, VoIP, Mobile and MDM Support

Liaising with stakeholders and users to provide updates and scheduling information

Network and System Administration

Build and Configuration Management

Onsite and Remote Support

Mix of Reactive and Pro-active Work

Project Planning and Execution

A little about you...

Core competencies/relevant previous experience:

Hardware/Software/Network experience

Technical aptitude

Ability to communicate technical information to non-technical customers

Attention to detail

Consistency and service driven approach

Ability to form and maintain relationships with staff of all levels throughout an organisation

Understanding of processes and procedures and working to them

Starter/Finisher mentality

Continuous self improvement and responsibility for learning

Excellent time management and scheduling skills

Car and clean driving license [Occasional travel]

IT Technical Support: 3 years+

Windows Server Installation, Configuration and Support: 3 years+

Networks and Infrastructure: 3 years+

Active Directory Support: 3 years+

As a growing company this role offers progression with a family feel and close knit team providing exposure to a the full range of IT based disciplines and support along every step of the way.

Package:

28 days holiday per year

Additional Holiday Scheme based on length of service

Mobile phone and Laptop

Flexible working

Paid overtime

Personal Development Plan and Career Mentoring

Company Pension

Free Parking

If you have any questions about the role please get in touch.

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