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Customer Service Assistant
Milton Keynes
£24,000 pa
 
A great opportunity to join a busy customer service team based in Milton Keynes and to be part of a small and friendly team that excel in delivering customer service solutions to their customers.  
 
Providing outstanding customer service, you will be responsible for processing orders via the websites, phone and emails. 

Good all-round customer service and administrative skills are required, to include good attention to detail, organisational skills, ability to problem solve whilst under pressure
Processing orders for customers, taking information, dealing with enquiries via phone and email
Dealing with enquires, providing quotations, answering questions relating to the products and services
Process credits, refunds, with the ability to process invoices in a timely manner
Updating the CRM system with information, dealing with any amendments
Delivering high levels of customer service, with a helpful and proactive approach
Able to multitask, pick up new products and information quickly and at ease  
Altitude-Recruitment Limited acting as an Employment Agency and Employment Business