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We’re looking for a brilliant Outreach Manager to help us connect and build relationships with more fantastic clients.

About Us

Unfold is a small web studio that’s been proudly punching above its weight since 2018.

We’re made up of six friendly, intelligent folk who are committed to producing user-centred marketing websites and web apps. We work with SMEs, growing startups, and corporate innovators to help unlock the potential in their technology.

The Role

From the very beginning, we’ve thrived on building long-term, close-knit relationships with our clients. Together, we’ve delivered incredible, impactful work that’s contributed to shared success.

Of course, none of this would be possible without making that all-important first connection.

This is an exciting phase of growth for Unfold, as we take on more complex and ambitious projects. Therefore, we’re on the lookout for someone to join our team in the role of Outreach Manager.

The role is based in Bristol with some travel required. Our preference is for a full-time candidate who can come into the office 3-4 days per week.

Objectives of the role:

Build a consistent pipeline of well-qualified and quality opportunities to feed the leadership team for conversion.
Build connections and relationships with larger organisations, helping us fulfil our objective of working with a household name.
Discover and develop new, reliable sources of quality lead generation.
Generate the leads to help build a growing base of retainer work alongside project work.

Key Responsibilities:

Generating fresh leads using cold outreach channels such as email, phone, LinkedIn, etc.
Working closely with marketing to define invite and follow-up strategies off the back of our events and web campaigns.
Collaborating with marketing and leadership to develop a sales enablement process that allows us to improve our sales performance.
Monitoring tender sites for appropriate opportunities and completing initial assessments.
Seeking out networking opportunities to make new connections with potential prospects and referral partners in Bristol and London, including our own event series run in-house.
Managing the CRM and reporting back regularly to leadership on business development targets and pipeline status.

This role will be given a high degree of autonomy to pursue the strategies which you believe will deliver the strongest returns, so we expect this list to evolve and change over time. The role also has plenty of scope for growth as Unfold continues to grow.

About You:

You excel at building and nurturing relationships with colleagues, clients, and partners, sharing a genuine passion and enthusiasm for their success.
You value constructive and honest feedback, and actively contribute to fostering an open, supportive, and empowering culture.
You thrive in a collaborative environment, but can also work independently when required, showing initiative and autonomy.
You embrace uncertainty and see challenges as opportunities for growth, finding satisfaction in figuring out solutions even when the answers aren't immediately clear.
You’re committed to enhancing processes and solving challenges creatively, with a constant focus on improvement.
You have a keen eye for detail, ensuring accuracy and quality in everything you do.
You are adaptable and proactive, ready to take on new responsibilities and drive positive change as Unfold evolves.

Benefits:

Base salary of £30,000-£35,000 with OTE of £45,000-£50,000.
30 days of holiday per year, including bank holidays.
Extra three days off over Christmas.
Half days on Fridays during August.
Two annual team days – a summer celebration and a Christmas party.
Top-of-the-line equipment including a MacBook, monitor, and any software tools you need.
Personalised support and training – we’ll tailor development opportunities to help you thrive in the role.
Semi-flexible working hours and a family-friendly culture to suit your lifestyle.
Nest workplace pension.
Inspiring office space with free tea, coffee, and fruit, plus showers and bike parking.
Work in the heart of the Bristol creative community, with monthly social events organised by our office provider.

Values:

Yes, before no: A ‘can do’ attitude keeps us moving forwards. If we can’t do it yet, we’ll soon find a way.
Deliver success, not just a service: We’re entrepreneurs, just like our clients, so we understand their need to succeed and get results.
Integrity comes naturally: If we say we’ll make something happen, we will. We don’t move the goalposts, and we stick to our word.
Challenge everything: Sometimes we’re right, and sometimes we’re wrong, but we’ll always ask ‘why?’. We challenge our own and our client’s ideas in pursuit of perfection.
Cherry on top: There’s nothing we enjoy more than the smile on a client’s face at the end of a project. We go above and beyond to add that touch of magic that really makes the work sparkle.

Interview Process:

Click apply and upload your CV today.
Relevant applicants will be invited for an interview. The first stage of the process will focus primarily on assessing your experience and capabilities.
The second and final stage of the interview process will dig deeper into your intended approach to the role, as well as how you'd fit into the wider Unfold team. This will include an opportunity to meet other members of the team.

Unfold is committed to equality and inclusion in all that we do.

No agencies, thank you