Login to Apply

Systems Support Engineer

Overview:

Take on a pivotal role supporting advanced systems and equipment. This position requires technical expertise, collaboration, and a customer-focused approach to ensure the reliability and effectiveness of critical technologies.

Key Responsibilities:

* Fulfill in-service support commitments by collaborating with project teams, customers, and end-users.

* Respond proactively to technical issues, customer fault reports, and queries.

* Diagnose electrical and mechanical faults remotely and on-site when required.

* Monitor system performance, conduct root cause analyses, and suggest improvements.

* Implement inspection and preventative maintenance programs.

* Ensure equipment remains safe and operational.

* Conduct defect investigations, surveys, and testing in collaboration with the field support team.

* Maintain Integrated Logistics Support (ILS) documentation and process change requests.

* Identify resource conflicts and support engineering management in resolving them.

* Adhere to and promote engineering best practices for continuous improvement.

* Support obsolescence strategies for relevant product lines.

Qualifications and Skills:

* Experience in any phase of the engineering lifecycle, with a preference for familiarity with technical equipment.

* Strong diagnostic skills for systems and equipment.

* Proven ability to meet tight deadlines and perform under challenging conditions.

* Good interpersonal and organisational skills.

* Ability to manage tasks effectively, maintain high-quality standards, and communicate clearly.

* Valid driving license and willingness to travel occasionally