2nd Line Support Engineer

Bournemouth, Dorset
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Would you like to work for a leading Telecoms provider within the South coast area?

This is a well renowned company, that have been trading for over 30 years, are currently on the hunt for a 2nd Line Support Engineer to join their growing team.

Within this role, you will have the opportunity to get your hands on a variety of different technologies, allowing you to further diversify your skillset!

This company has a tight knit, family feel and will always look to promote internally first. Meaning there are plenty of opportunities for progression within this role.

Responsibilities:

Act as an escalation point on tickets and issues, to the 1st line support desk

Assist with technical solution design

Plan and implement customer projects

Build and maintain strong relationships with existing customers

Maintain documentation via ticketing system and sharing knowledge with colleagues

Experience Required:

Networking Experience - Routing/Switching/Firewalls - Configuring

Windows Server Experience

IT Support Experience

Salary: £28,000 - £35,000 Based on Experience

This role is based 5 days a week on site in Wimborne.

We have interviews lined up next week for this role, so if you would be interested in being put forward for this role, please apply below

Job Info
CV-Library logo
Job Title:
2nd Line Support Engineer
Company:
CV-Library
Location:
Bournemouth, Dorset
Salary:
£28000 - £35000 Per annum
Posted:
Oct 3rd 2024
Closes:
Nov 3rd 2024
Sector:
IT
Contract:
Permanent
Hours:
Full Time
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